Find answers to our most frequently asked questions.
Shipping & returns
What if my baby doesn't like it?
Your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our BabyGuard, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.
How long does shipping take?
We offer Free Express Shipping on all orders! Please allow 1-3 business days for us to process and ship your order.
Estimated Arrival Time: 7-12 business days.
How much is shipping? Where do you ship to?
We offer FREE shipping to 20+ countries around the world. If you can enter your address at checkout, we can ship the BabyGuard straight to you!
Can you tell me more about your shipping process?
We aim for 100% customer satisfaction. With thousands of families around the world relying on our product, we take every step to ensure your order is accurate and arrives safely.
Once your order is placed, please allow 1–3 business days for processing. After that, your BabyGuard is carefully packaged and handed off to your local delivery service. Once it’s picked up, it’s on its way straight to your door!
How can I track my order?
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
Will I pay customs?
In most cases, you will not be charged any customs fees.
Find answers about our BabyGuard
Products Information
What size is the Head Protection Backpack?
The dimensions of the Head Protection Backpack are 10.4 inches in length and 8.7 inches in width.
What ages is the Head Protection Backpack suitable for?
This product is suitable for infants between 0–2 years old from the moment they start sitting up until they are confidently walking on their own. It provides essential protection during these crucial developmental stages.
Is the Head Protection Backpack adjustable?
Yes, the backpack comes with adjustable straps, allowing for a perfect and secure fit as your baby grows.
Is the Head Protection Backpack comfortable for babies to wear?
Absolutely. The Head Protection Backpack is made from soft, lightweight materials, ensuring maximum comfort for your little one. They won't even notice they're wearing it!
Will my baby feel restricted while wearing the Head Protection Backpack?
No, the backpack is designed to be lightweight and flexible, allowing your baby to move freely and confidently as they explore their surroundings.
Have other questions?
If you have any other questions or want more answers, send us an email at info@babybuzz.co